Workflow discovery
Map the daily friction and choose a focused, practical starting point.
Practical AI for local business
Based in Brooklyn
Less chasing.
Clearer next steps.
We set up, connect and test AI workflows for your business, then train your team and manage the agreed setup. A paid service for enquiries, bookings and repeat admin—with your team in control.
Discuss your workflow See an example workflowWe do the implementation and ongoing care. Start with one recurring task.
THE EVERYDAY, CONNECTED01 / 03
A CUSTOMER GETS IN TOUCH“Can I book for Friday?”
AI HELPS WITH THE REPETITIONDetails, neatly organised.
Request captured · Reply drafted
You review. You decide.
THE NEXT STEP, TAKEN CARE OFA helpful follow-up.
Less chasing. More doing what you do best.
Illustrative workflowA separate setup for your businessAgreed software costs includedKeep your team in control
A fictional enquiry. A practical possibility.
From “can you help?”
to ready for review.
See the difference between a scattered request and a useful staff handoff. Illustrative example. Invented messages; no live AI.
Before / a request to untangle
Event-space enquiry“Could we hire your space for a team event next month? About 20 people. Can you send a price?”
No exact date. No times. No equipment details.
Staff still needs the facts before quoting.
After / prepared for a person
The useful details, together.
- Request
- Team event · approximately 20 people
- Still needed
- Date, start/end times, setup and equipment
- Next step
- Staff reviews and asks for missing details
Enquiry only. Nothing booked, priced or sent.
A reply staff can check.
“Thanks for your enquiry. What date and start/end times do you have in mind, and what setup or equipment would you need? Our team will check availability and options before preparing a quote.”
Prewritten draft. No message has been sent.
The decision stays with staff.
- Check the original request and missing details.
- Confirm capacity, availability and venue policies.
- Edit and approve the reply through the agreed process.
No reservation, price promise or automatic acceptance.
One clearer handoff is a sensible place to start.
Discuss a recurring task in your businessSmall changes. Useful possibilities.
Make room for
the work you love.
You know the moments that slow your day down. We help connect the steps around them, starting with the ones that matter most.
An illustrative example
Plan something useful for your businessWhat we help with
The right help.
In the right places.
You hire SonexaLab to configure the tools, connect the agreed steps, test the workflow and train your team. We then maintain the setup within your monthly scope. Your suitable account or workspace stays separate, with ownership and our authorized access agreed before activation.
Calls & enquiries
Capture requests, organise details and prepare helpful responses for review.
Bookings & reminders
Reduce the back-and-forth around appointments and timely reminders.
Follow-up & reviews
Make it easier to send appropriate follow-ups and honest review requests.
Back-office handoffs
Move the right information to the next person without repeated copying.
Training & monitoring
Help your team use the workflow, monitor exceptions and maintain the agreed setup within your monthly support scope.
Your tools. Our setup work.
Built around the tools
you already use.
Tell us what your team uses today. We review the plan, access and workflow before proposing a custom setup. You don’t need to figure out the connections yourself.
Google Calendar
Booking requests & calendar details
A possible workflow: organise an incoming booking request and prepare the details for staff to check against the calendar. Your team approves availability and the next step before anything is confirmed.
Custom setup, subject to compatibility and permissions review.What needs checking?
The right calendar, account access, time zones and who can approve changes. A calendar availability check does not reserve a time. Any future event creation or notification needs agreed staff approval.
Google’s availability documentationQuickBooks Online
Invoice information & admin handoffs
A possible workflow: gather the information your team needs for an invoice, then prepare a clear handoff for review. Staff checks the customer, items, amounts and other details before any accounting action.
Custom setup, subject to compatibility and permissions review.What needs checking?
Your QuickBooks Online plan, settings, access and accounting process. Preparing information does not create an accounting record, send an invoice or take a payment. No QuickBooks Desktop compatibility is assumed.
QuickBooks’ invoice guidanceThese are examples to review, not active connections or partnerships. SonexaLab has not yet implemented or tested either connection. Features depend on the product, plan and settings; we confirm scope and permissions before setup.
Plans & pricing
One clear scope.
One monthly service.
Tailored quoteQuoted for your workflow, tools and agreed support scope.
Guides and this website’s assistant help you explore the fit. The paid service is the implementation, testing, training and ongoing management—not just a set of instructions.
Get it working
Setup & pilot
We scope, configure and test one useful workflow, then train your team to review the work and handle exceptions.
- Scope and setup quote agreed before work starts
- Suitable supplier, plan and permissions checked
- Human approvals and fallback tested
Keep it working
Monthly managed service
Pay one monthly managed-service fee for the agreed workflow, software allowance, maintenance and routine support. We manage the setup; you keep business decisions.
- Agreed software subscriptions and usage allowance
- Maintenance, monitoring and support within scope
- Any needed hosting, messaging or API usage defined
When you need more
Expand by agreement
Add a workflow or adjust an allowance when it makes sense for your business.
- Expanded workflows quoted separately
- Extra usage and work beyond scope agreed first
- No unlimited-use promise or surprise expansion
Your business. Your setup.
A separate account or workspace for each client, client-controlled where practical. Ownership, SonexaLab’s authorized access and handover on leaving are agreed at onboarding, subject to supplier terms.
Shape your starter briefThe person behind SonexaLab
P.D.
Founder, SonexaLab
P.D. is the person behind SonexaLab. The starting point is a practical conversation about one recurring process, with clear scope, permissions and staff approval before any setup.
Discuss your workflowWrite to P.D.
What would you like
to make easier?
Tell P.D. what happens today. No planner needed.
Checking the request form. You can also email us below.
Your request was saved.
No confirmation email has been sent by this form. Keep your reference, or email us if you prefer.
A little clarity goes a long way
What would you
take off your plate?
Choose your business and the things that get in the way. Get a starter brief you can keep, share and use to shape a conversation.
Your choices stay in this browser.
No contact details. Nothing submitted.
Your starting point
Ready to discuss your workflow?
Use the contact form and choose to include your brief, or copy/download it for email.
Discuss this workflow Email SonexaLabOpens your email app. Review and send it there.
Download service overview (PDF)How we work
Start small.
Make it work.
Build from there.
No need to change everything at once. A focused setup and pilot comes first, followed by an agreed monthly managed service for your business.
Discover the everyday
Understand your routine, tools and pinch points. Agree the first workflow, account ownership, permissions and what a useful outcome looks like.
Pilot one workflow
Configure your separate setup and a defined workflow. Check the supplier, plan, terms and costs, then test real scenarios, approvals and a manual fallback before activation.
Train, support, improve
Train your team and manage the agreed setup. Your monthly proposal defines included software costs, usage, maintenance, monitoring and support. Quote expanded workflows separately.
A few good questions
Clear from
the start.
Will AI take over our customer conversations?
We define that together. A workflow can simply capture information or draft a reply. Sensitive requests, exceptions and agreed decisions can stay with your team, with a clear handoff.
Can you work with the tools we already use?
We first check what your tools support, including access, permissions and integration options. Some workflows may use approved connectors; others may need a simpler handoff. Compatibility is confirmed during discovery.
How much does it cost?
We quote the setup and pilot scope before work begins. Your ongoing monthly managed-service fee includes the agreed underlying software costs, workflow service, maintenance and support. The proposal lists included subscriptions, usage allowances and support boundaries, including any needed hosting, messaging or API usage. Expanded workflows and work beyond scope are quoted separately; no unlimited usage is implied.
What happens when AI gets something wrong?
AI can make mistakes. Workflows need defined boundaries, human review where appropriate, exception handling and a way to pause or return to your existing process. These are part of pilot planning.
What about customer information?
Your business has a separate setup, with its information, permissions and connections kept separate from other clients. We agree what information is necessary, where it goes, access and retention before connecting customer data. The planner keeps choices in your browser. You can explicitly include your brief when sending the contact form.
Who owns the account, and what if we leave?
Account ownership and SonexaLab’s authorized access are agreed at onboarding, with client control where practical. Your proposal sets out offboarding, including access removal, information handover and transfer of eligible accounts or connections, subject to supplier terms. Any provider restrictions or handover costs are clarified before you commit.
Does one AI subscription do everything?
No. We select and verify a suitable supplier and plan for your business. Some workflows also need integrations, hosting, messaging or API usage beyond an AI subscription. The proposal defines those costs and allowances before activation; we do not assume a subscription covers every automation.
How do I discuss my starter plan?
Use the contact form and choose to include your brief, or copy/download it and email hello@sonexalab.com. The email link opens your email app for you to review and send. The planner does not submit your information or send a message automatically.
Is this planner a quote or a live AI system?
It creates an illustrative starter brief and provisional planning estimate using fixed rules in your browser. Final scope and price are confirmed after review. It does not connect to your business systems, book appointments or submit a sales enquiry.
More time for your business